Jan 9, 2023

Winter ‘23 Feature Release Round-Up: Insights, Analytics Comparisons and More

Post by 
Evelyn Thompson

With ‘22 in the rearview, everyone here at Mandolin is stoked for the road ahead. With over 100 artists already knowing and growing their fanbase on Fan Navigator, we can’t wait to show how our latest feature release supercharges your data know-how like never before. Let’s dig in!

Be the data rockstar your team has always needed

Since launch, our goal has always been to make it as easy as possible for any member of your team to connect, understand and use data to quickly execute engagement and revenue promotions:

Introducing Fan Navigator Insights

Fan Navigator Insights

Add data expert to your growing resume with Fan Navigator Insights, an AI-driven recommendation engine that automatically surfaces engagement and revenue opportunities within your data, along with advice on how to execute and measure.

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Data Source Tagging

Mandolin Fan Navigator Winter '23 Release - Data Source Tagging
Data Source Tagging | Fan Navigator

When uploading CSV data into Fan Navigator, we ask you to assign a Data Type, be it merch orders, fan club data, or ticket buyers. Doing so allows you to aggregate all data of a specific type when filtering for an audience or report. But let’s say you’d like to be able to differentiate between merch orders placed from fans on tour versus your online store. With our new Data Source tagging capabilities, you can do just that.  

Analytics Explorer

Analytics Explorer | Fan Navigator

Curious if the release of your new album caused a spike in streaming and social followers? In addition to updating the Analytics UI to include even more detailed charts of the 70+ data points available, we’ve added the ability to overlay multiple data points in a single view. 

New year, new look

In addition to smarter features, Fan Navigator’s starting the new year off in smarter style. Our UI has been overhauled in a major way to provide more clarity on and direct access to the audiences and data you care about most:

New Overview Tab

Mandolin Fan Navigator Updated UI - Overview Tab
New Overview Tab | Fan Navigator

The Overview tab has been retooled to enhance the user experience, giving you a clearer picture of fandom growth, audiences you’ve built and our new Insights feed—all on one page.

Improved UI Experience

Improved UI | Fan Navigator

In addition to evolving the Overview tab, we simplified the navigation throughout Fan Navigator to streamline your workflow.

Additional Quality of Life Improvements

Help Center Launch

Mandolin Fan Navigator and Fan Pages Help Center
Mandolin Fan Navigator & Fan Pages Help Center

To help users quickly and easily find answers to questions about Fan Navigator or Artist Fan Pages, we’ve added a self-serve Help Center, chock full of guides and tutorials on how to get started in either tool.

Self-Serve Billing

Self-Serve Billing

With the launch of integrated billing, users can now easily upgrade editions and change the payment information on the new Billing tab. Users can also keep an eye on how close they are approaching their billed contacts limit on this tab.

Ready to get started?

For help taking any of these new features for a spin, get in touch with us here. To try Fan Navigator before a full commitment, sign up for a trial, free for 30 days.