Jun 15, 2021

We Built the Ultimate Digital Meet and Greet Platform

Post by 
Grace Yoon

This blog is part of a larger collection of educational content about hybrid concerts. Click here to check it out.

As live shows return, the health and safety of artists and fans will be top of mind. Thus, activities where artists and fans are physically close, like meet and greets, are being reconsidered as teams plan tours and fan events. But really... do you want a live show without a meet and greet? You and your fans would be missing out. Our survey of 4,000 live music fans showed 82% would spend extra on perks (in addition to the ticket price) with virtual meet and greets being in the top 3 perks fans want.  

Virtual VIP Meet and Greet


Introducing VIP: One & VIP: Party - Mandolin’s digital meet and greet

The ultimate in digital meet and and greet experiences, Mandolin offers a first-of-its-kind, one-to-one and one-to-many VIP offering reimagined on the Mandolin platform.

Mobility was paramount in building this new platform - making access to the VIP experience seamless and easy for both artists and fans. The mobile experience also increases flexibility for the types of fans who can join (in person, livestream) and when (on tour, off tour). Through a digital meet and greet artists and fans can deepen relationships, while meeting from a safe, comfortable distance.  

Why go digital with your meet and greets on your upcoming tour? 

You can join from where you’re most comfortable.

Mandolin has created a meet and greet experience that requires very little work from the artist’s end. With a single click sign-on, artists can join from anywhere in the world as long as they have internet access and a camera. So, whether it’s the tour bus or their backyard, artists are comfortable while meeting their fans.

You can create these VIP experiences even off-tour.

Have an album ready for release? Want to get the band together for a reunion? Or just miss the energy from your super fans? Use Mandolin’s digital VIP capabilities to engage fans and make money even when you’re not on the road. The beauty of going digital? Everyone’s invited! Get the band together, even when they’re on different continents, and delight fans from all over the world.  

Mandolin VIP Meet & Greet


Enhance fan experience.

Does my outfit look right? Do I have something in my teeth? Meeting their favorite artist can be absolutely nerve racking for fans. So, we’ve made the fan experience just as easy as the artists’. Fans join via the Mandolin mobile app and are ushered through their journey: clear instructions for when and how to join the event; a dynamic estimated wait time so they know when they’ll be meeting their favorite artists; and opportunities for artists to share exclusive content or sell merch and tickets to keep fans engaged. 

And for Venues, offer VIP experiences as an added benefit to artists playing on your stage.

Looking for an effortless way to add additional revenue streams to your existing live show? Our VIP offering is an easy to add benefit requiring no additional equipment, space or set up. Simple. Effective. Just the way we like it. 

Why Mandolin? We’ve done this before...and it shows

In the past year we’ve helped thousands of fans meet their idols. So, we know a thing or two about what artists and fans look for in a meet and greet: 

Seamless audio & visual

Additional check points are built into the process to ensure A/V issues don’t occur when the artist and fan meet. 

Self-host meet and greet. Create an enjoyable event for all parties.

The user-friendly platform is quick to learn and easy to use, so anyone can host the event. The host controls the flow of the event: they decide when to open and close the event, re-order and remove fans from the semi-automated queue, and take photos straight from their control panel. Did a fan accidentally disconnect from your event or get kicked out? Fans can rejoin with the same link. Don’t have a host? Not a problem. Mandolin can step in and host.   

Mandolin offers a suite of products to support your VIP strategy

Whether your meet and greet is a standalone event or part of a broader hybrid event offering, Mandolin provides VIP solutions to support your fan engagement strategy and drive more revenue on and off tour.

Want to level up your VIP strategy? Reach out via the form below. A member of our Industry Relations team will be more than happy to share best practices and build an experience that works for you.